A glimpse under the hood

We’re often asked, “What happens inside your system when a caller speaks?”

Well, it’s a 3-stage process that happens in the blink of an eye.

First, Clear Virtual Assistant listens – recognising and understanding the caller’s words.

Then it references its Large Language Models, contextual searches and bespoke company knowledge bases and guardrails.

It then responds with natural speech synthesis with an always-professional, always-on-brand output that you control.

Simple.
(well, quite complex really, but simple for you and you callers!)

Want to know more?
Drop us a message or explore our website.