Did Not Attend appointments are a huge waste of time. What can be done?

“Did not attend” appointments waste so much time in the health sector – but there is a solution.

In 2023, over 513,000 outpatient appointments in Ireland ended in a DNA.

That’s 14% of all bookings, or around 10,000 no-shows a week!

The UK has a similar problem with over 8m no-shows in 2022.

For hospitals and clinics, every missed slot is a missed opportunity to help someone.

And it puts more pressure on already overstretched teams.

That’s where AI call solutions like Clear Virtual Assistant step in.

👉 Proactive appointment call-outs
👉 Friendly, human-like reminders
👉 Seamless escalation if a reschedule is needed

No more bottlenecks at reception, no more missed calls from patients trying to cancel – just clear communication that shows up… so your patients do too.

Want to see how we’re helping tackle the scourge of DNA appointments?

Just drop us a message and we’ll show you.